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The
following is a summary on use of the Personnel Forms. Remember, no program
can be everything for everybody. These forms were designed for the broadest
possible use. As a result, they may not be appropriate in all circumstances.
That's why independant thinking and professional advice remains so valuable.
All forms come in PDF
and MS Word F format. PDF format allows for text, as well as graphics,
photographs, etc. to be contained in a single file. Adobe Acrobat Reader is a
free software program, available on line, which can be used to read .pdf files
in their complete, and intended, format. Adobe Acrobat Reader can be found at
www.adobe.com on the Internet. MS Word (.doc) documents can be placed into
your document viewing program (i.e. Word and your internet browser and
MS Word Viewer) and manipulated as you see fit.
Make these forms,
checklists and agreements work for your company. If you have any have trouble
opening or printing the forms, please e-mail us at
don@hrthatworks.com or call our toll-free number 1-800-234-3304. Let us
know your thoughts, concerns or comments for improvement. As always, we
encourage you to make sure your attorney reviews all handbooks, contracts,
agreements and releases.
QUICK JUMP TO:
COMPANY OVERVIEW
Sample
Mission Statement
As stated in the book Building Powerful Employment Relationships,
employees need to know your company's mission. This form is meant to be a
template for forming your own mission statement. The best mission statements
are grown with all stakeholder's involvement, including all levels of
employees, customers, vendors, etc. A mission statement can be one sentence
long, or as long as the sample. Once you have it, display it and refer it to
others.
Sample Code
of Ethics
Good ethics is good business! In the many years of litigating business and
employment cases, we have seen numerous employees believe they were acting
in a company's best interest when they accept gifts, kickbacks, bribes or
other unethical favors. By having an ethics code, your employees have a road
map for doing the "right thing." This is also an invaluable tool should your
company ever be accused of an ethical violation. (Also see the Business
Ethics and Conduct Disclosure Statement, which compliments your Ethics Code
and should be signed by your employees on a periodic basis).
Business
Ethics and Conduct Disclosure Statement
According to the Wall Street Journal, four out of ten employees
surveyed would not voluntarily disclose an ethical violation! This form,
much like the Employee Compliance Survey, is meant to encourage employees to
speak up about wrongdoing. Disseminate it either quarterly or semi-annually
to make sure you cleanse your company of possible ethics violations.
Team Commitments
This form was designed to give you a head start on creating a set of Team
Commitments that can work for your company. Make sure you get employee input in
the process. Once you finalize this document display it proudly and often.
HIRING PROCESS
19 Strategies for
Hiring the Best
This checklist summarizes the most important principles regarding
the art of hiring. Don't hire the wrong person because you are desperate, lazy
or infatuated. Follow these strategies, hire the best, and keep them that way.
You are encouraged to read the Special Report: How to Find and Hire the Best
Employees.
Getting to
Know You
There's no substitute for showing an employee that you care. Gather
this information and then input it into your contact management program so
you can be apprised in advance of birthdays, anniversary dates, and other
significant dates in your employees' lives.
Team Interview
Log
We recommend a team approach to interviewing. This form helps you
keep track of who has interviewed your job applicants.
Getting to
Know You
There's no substitute for showing an employee that you care. Gather
this information and then input it into your contact management program so
you can be apprised in advance of birthdays, anniversary dates, and other
significant dates in your employees' lives.
Team Interview Log
We recommend a team approach to interviewing. This form helps you
keep track of who has interviewed your job applicants.
Applicant Flow
Log
This is a simple form to help you keep track of incoming job applicants
and where they stand in the process.
Hiring
Checklist
The wrong employee will create negative energies, harass or
discriminate against co-employees, create bad press, use up every day of
sick leave, steal from you and sue your company. The right employee will
create positive energies, empower co-employees, create new business
opportunities for the company, add value, work as a team member and act
respectfully and responsibly. The single biggest mistake that employers
make is hiring the wrong person! This checklist makes sure your company
takes the steps necessary to hire only the best.
Hiring Process
We have found it good practice to let applicants know in advance
the process you will follow. This will screen out ineligible candidates and let
legitimate ones know what comes next.
Checklist for
First Impressions
Time and time again employers rely on surface impressions when
hiring personnel. This checklist will give you a general idea of what to look
for.
Position Request
Form
This form is one of the first steps in establishing the parameters for
hiring a new employee. Its purpose is to help define the need for a new
employee, and what alternatives exist for your company.
Notice of Job
Opening
This is a "generic" form that should be used to inform current employees as
well as job banks, recruitment firms, etc., of your placement needs.
Remember to focus all your announcements on the "value added" you are
seeking.
Employment
Application
It took a lot of time to create this form. Note that it not only asks an
employee why they left a former employer, but what value they
contributed to that company. The end of the form contains what must seem
like every legal protection clause known to man. Make sure that
applicants complete the application thoroughly, and that you save them
for at least three years after an employee's departure. Yes, filling out
this application takes time - but it's not your time and it's well worth
it.
Job
Description Template
Even though management expert Tom Peters says to destroy your job
descriptions, if you have more than fifteen employees, we strongly
suggest that you have them. Job descriptions play an important role in
any Americans with Disabilities Act analysis, and also the crucial
analysis of whether the employee is an exempt or non-exempt employee.
Pre-Interview Questionnaire
Your time is valuable, yet you need to know as much about a prospective
job applicant as possible. That's where the pre-employment questionnaire
comes in. You can learn before ever interviewing anyone whether or not
they are flexible, comfortable with change, competent, ethical, etc. You
can either mail them this form or place it with a fax on demand or
e-mail service. Add any questions you want answered in advance. You will
be surprised at the insights you'll get. Go over their answers in any
interview for additional insight.
Interview
Questionnaire
This form helps you to engage in a meaningful interview. While it
contains a lot of questions, you are encouraged to focus on the answers
you receive. Engage in dialogue with any prospective applicant. Ask them
to tell you about themselves - and then be quiet. Ask them if anything
felt "unfair" to them in their last job. Take your time. Remember,
hiring, just like management in general, is a process, not an event.
Questions to
Avoid During an Interview
While many of the questions to avoid make common sense, a lot of
them may also surprise you. The EEOC and other regulatory agencies have
severely restricted what you can ask a job applicant during the
interview process. As Walter Olson, author of The Excuse Factory puts
it, today's employment laws have "eliminated the small talk."
Applicant
Appraisal Form
This form makes sure that your company engages in a thorough
interview process. It also helps to rank job applicants and make sure
applicants interviewed early on are not forgotten.
Co-Employee
Applicant Appraisal Form
Having co-employees engage in the interview process is a very powerful
part of the hiring process. We wouldn't hire someone without having
co-employee input. Just make sure they are focused on hiring the best -
regardless of race, sex or age.
"At-Will"
Policy
This form protects your company against claims of wrongful discharge by
employees under the impression they can only be terminated for "good
cause." In fact, in the majority of states, the employer has the right
to terminate an employee "at will." By communicating this fact to your
employees in an understandable and humane manner, you can avoid
undermining the trust in your relationship, yet protect yourself at the
same time.
Checklist
for Compliance With Consumer Credit Laws
The Fair Credit Reporting Act requires employers to give job applicants
notice when a background check will be done through a reporting agency.
This form should be part of your hiring package.
Pre-Employment Information Disclosure Notice and Acknowledgement
Note: this document must be presented as a stand-alone document and not as
part of an employment application.
This disclosure and consent form for background checks helps protect you
against one of today's fastest growing claims - negligent hiring. Remember, you
can't trust someone until you know them (and you don't know what you don't
know). So use this form and make sure you know who you're hiring!
Certification
Cover Letter Used when sending our request to the reporting agency.
Required under various state and FCRA requirements.
Pre-Adverse Action
Disclosure Letter This letter should be used to help comply with the
FCRA when a report contains information of concern. Give it to the employee so
they can contest any inaccuracies in the report.
Adverse Action
Notice Letter Another letter designed to help with compliance under
the FCRA when denying an employment opportunity due to information obtained in a
report.
Summary of
Your Rights Under The Fair The Fair Credit Reporting Act applies
to criminal, background and sexual harassment investigations, etc.
performed by an outside agency or attorney. If you intend to have an
outside agency or attorney perform these tasks, you should have the job
applicant sign this form as well. Leave them with a copy.
Pre-Hire
Reference Request
Using this form when you are hiring protects the company disclosing
information in the hopes they will now be willing to provide a full
reference.
Employee
Reference Request
This form is aimed at protecting you from conversations held during
the background and reference check process. This form is to be used when
you're asking for a reference. Have the job applicant sign it when they give
you their application.
Sample
Rejection Letter (Pre-Interview)
We've always thought it a wise policy to keep friends in the
community. You never know who you'll be dealing with next. Based on this
belief, you should send a warm rejection letter to every job applicant,
regardless of his or her qualifications. Save some time and money by
sending the letter via fax or e-mail.
Sample
Rejection Letter (Post-Interview)
Again, make friends - even if you're not hiring them. There's
always a chance that you may end up needing them or run across them
later.
Sample Offer
Letter
There is a fine line between a letter of intent and a contract.
Remember, this Sample Offer Letter is meant to be a letter of intent,
not a binding contract. Make sure it is accurate because it can be used
as evidence in breach of contract and misrepresentation type claims.
Pre-Hire Medical Questionnaire
The last thing you want to do is hire a work comp claim. Please see
the Special Report on pre-placement medical questionnaires
Pre-Placement Medical Report This is a form to
be used by your physician when doing pre-placement physicals.
These are "career ladders"
provided as a courtesy to HR That Works by the South Florida Manufacturer's
Association. These are the types of documents you should have for your company
to help let them know what a potential career progression looks like:
Careers in Manufacturing
Instrument Manufacturing Career Ladder
Operations Career Ladder <
Advanced Manufacturing Career Ladder
GENERAL POLICIES, PROCEDURES AND
CHECKLISTS
Orientation Checklist
We all know how much first impressions count. It is important to spend
considerable time training and orienting new employees. Some companies
make orientation a fun exercise using scavenger hunts and other
game-like formats.
Personnel
File Checklist
This form helps define those records that should be maintained in a
confidential personnel file. Place this form on the inside of the file
folder.
Employee
Update Form
("Forms/EmpUpFm")
Just a standard form to maintain employee contact information.
Personnel
Update Emergency Contact
Again, another standard form.
Status/Payroll Change Report
Another standard form. The point is to consistently use these forms
and follow a process so that employee management does not become a
haphazard activity.
Tuition
Approval/Refund Request
There is no substitute for continually educating and training your
employees. It is important to make sure that you follow a procedure for
monitoring outside education efforts as well as to capture the knowledge
gained.
Sample
Overtime Authorization Policy for Non-Exempt Employees
We have seen overtime abused over and over again - by employees,
employers and customers. Employees who are inefficient often find themselves
billing their boss for work they should have completed hours ago. Many of
your customers and clients place unreasonable demands on your organization
which require unnecessary overtime. Note: Many employers attempt to treat
employees as exempt, to avoid the paying of overtime, when they do not fit
within any of the specifically defined exempt categories. It is estimated
there is more than $3 billion of uncollected overtime sitting in corporate
America - a lawyers' gold mine!
Overtime
Authorization Form
This form saved a printing company with 80 employees over $5,000
per month starting in the first month of its use! We encourage them to
accumulate these forms to find out which of their clients or customers
are causing the additional expense of overtime. You are likewise
encouraged, (Also see Sample Overtime Authorization Policy for
Non-Exempt Employees).
Make-Up Time
Policy * This policy is to help manage overtime concerns generated by
employee requests for flexibility. Use a Make-Up Time Request form.
Make-Up Time
Request The title of this form says it all. Also, see Make-Up Time
Policy.
Attendance
Policy * Attendance is a constant source of challenge. A desire to
come to work remains the most important factor in attendance. Let your
employee know your rules and then stick to them.
Sample Unpaid
Leave of Absence Policy
This policy is for companies with less than 50 employees who do not
come within the restrictions of the Family Medical Leave Act (FMLA).
Absence
Form
This form is to be used for non-FMLA absences. The very use of
these forms, as with use of the Overtime Authorization Form, will have
the effect of reducing the amount of unwarranted absenteeism. Remember,
if their absence exceeds (3) days, and you have more than 50 employees,
send out the FMLA Provisional Letter as soon as possible.
Sample
Vacation Policy
Vacation pay is one of the most heavily litigated wage and hour
issues. In general, it is considered to be an "accrued" benefit unless
you specify otherwise. This means an employee is entitled to a
proportionate share of their vacation pay for every day they work. If
you do not intend to pay new employees vacation, then you need to make
this very clear in your vacation policy and employment contract. For
specific variables, check with the
Labor Commissioner in your state.
Sample Paid
Time Off Policy
According to a Commerce Clearing House report, 78% of sick pay
is taken by employees who are not sick at all. All that traditional sick
pay does is help general little white lies. You are encouraged to use a
paid time off policy that collapses vacation and sick pay into a single
benefit. If you traditionally give six sick days per year, change that
into three paid time off days and add it to vacation pay to have one
single policy. This way when employees want to watch their kids game,
take care of their parents, or take a mental recovery day off, they can
do so without having to lie about it. You may want to require that they
give you two days advance notice to use paid time off unless they are in
fact sick.
Vacation/Paid Time
Off Request Form
This form is used by the employee to obtain pre-approved time off.
Communications
Checklist
This is a powerful tool you can use to grow your business. Share it
with your employees, customers and vendors, and find out how you can use some of
these communication tools to help improve your company. For example, after going
through this checklist with a client, they decided to use pagers to notify
golfers fifteen and five minutes prior to tee time. Other clients make unique
use of the Internet, audio cassettes, and fax on demand services. Please see the
Special Report: Powerful Communication with Employees, Customers and Other
Company Stakeholders.
Sample
Voicemail/E-mail/Internet Policy*
This policy is required in light of the legal and management issues
created by the computer. Beware of your exposure to breach of privacy
and sexual harassment claims generated by this medium. Take a look at
the Special Report: 19 Powerful Strategies for Preventing Voicemail,
E-mail and Internet Privacy, Discrimination and Harassment Claims.
Cell Phone Policy *
Cell phones are an incredible communication tool. Challenge is
they can be abused, cause safety concerns and be accompanied by rude
behavior. Use this policy to set your standards.
Personal Cell Phone Use *
Nothing is more annoying than an employee that lacks manners when
using their cell phone. Use this policy to corral poor manners.
Sample
Employee Privacy/Right to Inspect Statement
Privacy in the workplace will continue to be a hotly litigated issue
over the coming decades. Spurred on by technological breakthroughs, we
are continuing to lose our private lives. This form is designed to help
define the fine line between an employer's right to inspect and an
employee's right to privacy. (Also see Sample Voicemail/E-mail and
Internet Policy)
Home Based Worker
Checklist
Most companies like the idea of having home-based and off site
workers, but there remain traps for the unwary employer. This quick
checklist provides you with the essential issues to be considered when
managing these workers.
Telecommuting
Policy
Telecommuter issues are yet another challenge for management. This
form reminds employees that just because they don't work at the office
doesn't mean they don't have similar obligations at home or off-site.
Contingent
Worker Checklist
This form comes from the Special Report: Contingent Workers: New
Rules and Strategies For Profit and Protection. In this rapidly changing
environment, it is paramount that you consider all or most of the issues
set forth in this checklist when hiring temporary, lease and other
contingent workers.
Community
Involvement Checklist
We believe it is important to have your employees feel like they
are part of the "community." This checklist is meant to provide some
suggestions. Come up with your own ideas too. Never underestimate the powerful
energy created when you give back to the community. Also contact the Independent
Sector in Washington, D.C. and ask about their "Give 5" program.
Check
Request
Your basic check request form.
Sample Drug and
Alcohol Policy*
It is a statistical fact that three out of five people who abuse
drugs or alcohol have a job. These same employees cause the vast number of
accidents and episodes of violence that occur every year costing American
business 120 billion per year! It is imperative to test new employees for
drug abuse, and to test current employees where circumstances such as a
significant safety violation justify the intrusion. This is a tricky legal
area and a dangerous place to "go it alone." Give your attorney a call if
you find yourself in this hotspot.
Dress Code
Policy*
Here is a head start on a dress policy. Try to get employee
feedback on this issue. To learn more look at the
White Paper: Dress Codes. To see our favorite dress code go to
www.dba-oracle.com/dress_code.htm. If you would like to see what types
of dress code policies other employers have adopted, simply go into the
Google search engine and type in "dress code policies" and you will find
them everywhere from universities, to libraries, to manufacturing
environments.
CONTRACTS AND AGREEMENTS
Checklist for
Employment Agreements
This is the beginning of the employment agreement process. Note:
any employment agreement that you enter into should be subject to final reviewed
by your attorney. Use forms to expedite the process and reduce your legal fees.
Employment
Contract Worksheet
Spend time working through the details on the front end and you will
avoid miscommunication, turnover, and lawsuits on the back end.
Sample
Employment Agreement Cover Letter
For use with the Sample Employment Agreement "For Cause" and Sample
Employment Agreement "At-Will".
Sample
Employment Agreement-"For Cause"
A major distinction is whether or not an employee is considered to
be employed on a "for cause" or "at will" basis. Generally, a "for
cause" employment agreement allows the employer to terminate the
employee for any reason so long as they pay a negotiated severance, and
to terminate the employee for good cause reasons, so long as the
employee is first given a warning notice where appropriate. These
agreements should only be used where negotiated for by the employee.
Sample
Employment Agreement-"At Will"
Unless negotiated away, it is important to retain the "at will"
status of your employees. By law, most employees are hired on an "at
will" basis. However, there are so many exceptions to this general rule
that an employer must take extra pains to make sure there is a clear
understanding as to their ability to terminate an employee. In general,
an employer should not give up this right unless it is used as a
bargaining chip in executive or management recruitment negotiations.
Sample Sales
Commission Policy
It is absolutely important for you to define when a commission is
"earned" and whether or not any advances paid are to be considered a draw
against income. It is also important to define what happens when there are
returns or non-payment or when a salesperson is terminated. This is a very basic
policy that must be adapted for your circumstances.
Sample
Commission List (Table)
This is a simple administrative form designed to lend clarity to
the commission picture. A frequently litigated issue is exactly which
clients, customers and sales result in a commission payment. Use it as
is or improve it for your circumstances.
Sample
Independent Contractor Agreement
With all of the downsizing, outsourcing and re-engineering going on,
more and more companies are turning to independent contractors. The IRS
has issued rulings indicating that it will give consideration to written
Independent Contractor Agreements. Remember, if a worker is considered
to be an independent contractor, you do not have the right to control
how they do that work. This also means that any work the independent
contractor performs remains their property unless you specifically
identify it as a "work for hire." If you are interested in more
information on this subject, please see the Special Report: Hiring and
Managing Independent Contractors.
Cell Phone
Agreement Here's how to avoid negligent and abusive cell phone
use. Also, see the Cell Phone Policy.
Sample
Employee Confidential Information and Inventions Agreement
In today's economy, knowledge is power. In fact, it's the lifeblood
of any company. The purpose of this confidentiality agreement is to
preserve your investment in creating proprietary information. Because
the laws on this subject vary from state to state, we strongly recommend
that you have any confidentiality agreement reviewed by an attorney
before it goes final. Start off with this one and save yourself hundreds
of dollars in legal fees.
Sample
Confidentiality Agreement for Consultants, Independent Contractors and
Other Outsourced Professionals
Employer after employer has been burned by independent contractors
or consultants who come into their company, offer minimal value, but
leave with an incredible amount of information. This agreement, like the
one above, is designed to help protect your company's proprietary
information. Have your attorney look over your final draft.
Sample
Mediation and Arbitration of Employment Disputes Agreement
We suggest that companies attempt mediation and arbitration to
avoid entering into the legal arena. The use of mediation and
arbitration agreements outside the collective bargaining area is open to
much debate. It will be light years before the legal distinctions are
fully drawn out in this area. This clause can be placed in an employee
handbook, but should also be separately signed by your employees, as its
enforceability may be diminished due to the numerous disclaimers
employee handbooks usually contain. Please take a look at the
White Paper: Mediation and Arbitration.
Voluntary
Activities Waiver
The idea here is to prevent unnecessary risk exposures. The
"voluntariness" of any situation may have a lot to do with wage and hour
obligations and worker's compensation protections and exposures.
Promissory Note
Before withholding a "balloon" payment from an employee's final
paycheck, consult your local labor commission or attorney as in some states,
such as California, you may not withhold balloon payments from a final check
unless the employees requests you to do so.
Telecommuting
Agreement
Use this agreement to help working at home be a positive experience for
employee and employer.
PERFORMANCE MANAGEMENT
How To Be An
Excellent Employee
It's amazing how most companies "grow" their employees. The typical employee
handbook sets forth what is considered inappropriate conduct on the part of an
employee, and what can happen to an employee in light of that conduct. Only the
rare and excellent company sets forth a list of desired behavior. It is
absolutely important to remain positive with your employees. Remember - you get
what you focus on.
Prohibited
Activities (Standards of Conduct)*
Some people just don't understand the concepts of respect and
responsibility! For these employees, you need the list of prohibited
activities.
Employee
Arrest or Criminal Activity*
The fact is, corporate executives cause their companies far more
damage than the rank and file ever will. Just ask the stockholders and
employees of Enron. Consider using this policy in your employee handbooks
and executive contracts.
Going the Extra
Mile
This one-of-a-kind form is designed to help reward employees who give it an
"extra" effort. The bonuses need to be "discretionary" to avoid various wage and
hour issues. Communicate your expectations for use of the form before you roll
out its use.
The 60 Day
New Employee Survey
This is one of our most powerful forms. We often underestimate the
valuable insights that can be provided by new employees, and we tend to
create organizations where their opinion is not valued until they are
indoctrinated within our culture. This is a shame as most breakthroughs
come from outsiders to a paradigm. This form allows your new hires to
add immediate value to your company by sharing what remains of their
outside perspective.
Employee
Self-Study Bonus Report
This form comes from the White Paper: Creating a Self-Study Company
Library Using Audiocassette Tapes. We are great believers in voluntary
personal growth that is rewarded with bonus monies. It is also critical
to transform new knowledge into a tangible act of improvement. That's
what this form is designed to do.
Employee
Suggestion Form
Every company should have some form of employee suggestion system.
This form is only one tool that can be used in that system. Suggestion
boxes, suggestions meetings, and other techniques can be used to be sure
that you are tapping all sources of knowledge in the workplace. Never
underestimate where knowledge comes from - or the form that it can take.
Make sure to acknowledge all efforts at contributing to your company,
whether they are eventually used or not. For the best program we've seen
when it comes to generating constant flow of suggestions, call
I-Power at (800) 625-2424 and ask for their starter kit. It costs
only $99.00. Tell them we sent you.
Benchmarking
Worksheet
The process of benchmarking is a powerful means towards establishing a
clear sense of direction for your company. When properly done,
benchmarking allows employees and project teams to "own" their results.
Rewards and punishment can be considered in advance, leaving very little
room for political maneuvering.
Benchmark
Considerations
This is a checklist of possible factors that can be benchmarked. As
the saying goes, "if you can quantify it, you can manage it." If you can
benchmark it, you can use it as a tool to improve individual and company
performance.
The next three
documents will help you manage your time. The daily time sheet is used to keep
track of your time over a week. The weekly timesheet is where you add up that
time and the prioritization summary form is where you decide you're going to
spend 80% of your time doing A activities, 20% of your time supervising
administrative activities, and no time on wasteful C activities.
Daily Time Sheet/Process Improvement
Weekly Time Sheet/Process Improvement
Prioritization Summary Form
Performance
Improvement Dialogue Worksheet
We believe the best way to improve performance is through frequent
dialogue about improving performance. At least every 90 days. Have a
group of employees fill out their responses in advance and go over everyone's
responses collectively.
Performance
Improvement Form-Long Version
If you have a performance appraisal form that focuses on grading an
employee on a scale of 1 to 5 - rip it up! Not only does this form fail to
accomplish any worthwhile purpose, chances are it is used reluctantly or for
manipulative reasons. In this day of flattened organizations, and a team
approach to doing business, it is important for the employee to establish
benchmarks for their performance, inform the company what resources they need to
meet those benchmarks, and to engage in a constant feedback loop. While our
Performance Improvement form is lengthy, it is purposefully comprehensive. Quite
simply, it is bad business practice to limit the amount of learning and growth
that can go on in your company. (For a shorter version see Performance
Improvement Form - Short Version)
Performance
Improvement Form-Short Version
This form is a lighter version of the one above. It really focuses
on the 80/20 of performance. You are advised to use it on a quarterly or
semi-annual basis.
Peer
Improvement Form
Who says we can only learn from our managers? Much of the best
learning comes from those people who work with us on a daily basis. This
gives co-employees a chance to contribute to each other.
Supervisor
Improvement Form
In order for any supervisor to be completely effective, they need
to learn from their subordinates. This is part of a "360 feedback"
process. This form gives them that opportunity.
The next two are
forms that the government uses with it's employees for personnel management.
Again, as we preach, the best performance management process is the one that
works for you.
GSA Non-Supervisor Appraisal Form
Gov. Online Form
GSA Supervisors and Managers Appraisal Form
Gov. Online Form
Managing Poor
Performance Checklist
Performance management is never easy. By following the suggested
checklist approach you will greatly minimize the potential for conflict while
improving your odds of generating improved performance.
Employee
Turnover Cost Calculator
Numerous studies indicate that the cost of turnover is anywhere
from 50% to 150% or more of an employee's annual salary. By using this
Employee Turnover Cost Calculator you can both identify the cost of
turnover as well as measure the effectiveness of your retention
strategies.
ABC Company
Sample Turnover Calculation
This example shows how replacing a $50,000 white collar employee
costs at least $54,000 to do so!
Retention Program
Possibilities
A laundry list of possibilities with an easy method for ranking their
cost benefit.
Conflict
Resolution Checklist
Conflict results from a breakdown in communication coupled with
emotional override. This checklist is designed to help encourage
dialogue and remove any disempowering or dangerous belief systems.
Notice of
Disciplinary Action
Plaintiff's lawyers love it when an employer treats one employee
different from another under the same or similar circumstances. This
form helps make sure you and your managers are consistent when
disciplining employees. (Also see Disciplinary Leave Notice and Employee
Correction Form).
Disciplinary
Leave Notice
Disciplinary leave is a powerful alternative to a knee-jerk
termination. Leave can be given with or without pay depending on the
circumstances. We encourage employers not to dock the wages of exempt
employees for short term leaves (less than one week). This form is
especially effective while investigating wrongdoing or after confronting
insubordination. Watch the arguments of retaliation that come with leave
without pay if you are using it while investigating a claim of
discrimination, harassment, etc.
Employee
Correction Form
It is important to have an employee acknowledge unsatisfactory
performance and to help define both the cause and solution to the
problem. Keep the "monkey off your back" and on the back of the employee
by letting them "own" their problems. As we always caution, attack the
conduct, not the person. If they answer it sensibly, then thank them and
place a copy of the documentation in their personnel file. If they
answer without taking responsibility, given them another blank form to
fill out. Let them know you "were expecting the taking of more
responsibility than this."
Complaint
Procedure
There remains a great deal of argument over whether or not a company
should have a grievance policy. On the pro side, it helps to defuse
disagreements, and unearth possible employment claims, thereby avoiding
lawsuits. On the con side, employees will argue that the company is
obligated to follow the letter of the policy under every circumstance,
and that the failure to do so constitutes a breach of contract or
wrongful termination. The choice is yours. If it were our company, we
would want to make sure that there was a grievance policy to maintain
checks and balances against poor management decisions.
TERMINATION PROCESS
Pre-Layoff
Checklist
This form is an excerpt from the Special Report: Layoffs,
Reductions in Force and Downsizing. Too many times employers make knee jerk
layoff decisions. As a result, they waste an incredible investment in
employee talent or, even worse, open themselves up to employee lawsuits. Use
this checklist to ensure you have done everything possible before you engage
in Layoffs, Reductions in Force or Downsizing. This is a legal minefield and
advise from your attorney is encouraged.
Reductions
In Force
Given 80,000 layoffs a month, chances are your company may need this
document some day as a starting point for formulating a layoff or
policy.
Pre-Termination Checklist
This form is to be used before you give an employee notice of
termination. It will help you to cross your "T's" and dot your "I's" and
avoid wrongful termination lawsuits, wage claims, security issues, etc.
in the process.
Termination
Checklist
This form is to be used to "close the door" on a departing
employee. It, too, will help you to cross your "T's" and dot your "I's"
and avoid wrongful termination lawsuits, wage claims, security issues,
etc. in the process.
Notice of Verbal
Warning
Use this form to memorialize a Verbal Warning. This form does not
have to be provided to the employee but placed in their file. Let the employee
know that it was placed in their file. If conduct should repeat itself, you must
follow-up with a Written Notice.
Termination
Notice
California, as well as other states, requires an employer provide an
employee with a notice setting forth their reason(s) for termination.
The purpose of this form is to help comply with these requirements. We
think it is good practice, too. Never give a false reason for an
employee's termination (i.e., elimination of job position). Make sure
the reason given is the "real reason" and you are prepared to back it up
with objective and documented proof.
Termination
Certification
The purpose of this document is to make sure that all company
property has been returned by a departing employee.
Exit
Interview Form
You should attempt to use this form with every employee that leaves
your company, whether they leave voluntarily or not. It is amazing how
much knowledge you can capture from departing employees. This also acts
as a last-step, lawsuit prevention device.
Post-Employment
Release of Employment Information
Reference giving is a legal land mine. Most attorneys only
recommend a name, rank and serial number approach. This form, like the
Employee Reference Request, will help protect you from claims of slander,
discrimination, breach of privacy and misrepresentation. Use this if
giving a reference. Have it signed by your ex-employee and the company
making the inquiry.
Post-Employment Reference Policy*
This is the name, rank and serial number policy contained in most
employee handbooks. If you wish to share anything more you use the
Employee Reference Request form.
Sample
Customer Letter for Departed Employee
If you mismanage the way you handle a departing employee, you can find
yourself slapped with a lawsuit for slander, defamation and interference
with prospective business relations. Focus on customer benefits afforded
by the new employee as opposed to the conduct of the departing employee.
Sample
General Release Agreement
This form definitely needs to be reviewed by an attorney before it
goes final. This form is an improvement on dozens of forms we have seen
in our litigation practices. While it is long, there can be no skimping
on release agreements.
COBRA
Notice Form
You should be able to get the COBRA forms from your insurance carrier -
if not, you can use ours.
COBRA Election
Form
You should be able to get the COBRA forms from your insurance carrier -
if not, you can use ours.
PERSONNEL LAW
COMPLIANCE
Compliance Program
FAQ
This outline reviews the who, what, when, why and where of your
compliance program. Fill in your company information and distribute to your
employees at the next employee meeting, online or in print.
Risk Management
Essentials
In order to be successful in today's rapidly changing and litigious
economy, your company should address the risk management essentials covered
in this form.
EEO
Statement and Non-Harassment Policy*
This is your boiler plate EEO statement with minor modifications.
Unless you work in a management black hole, your company should already
have an EEO policy. Check to see how you can make yours even better.
Acknowledgment and Waiver Regarding Employee Dating
This is a form was generated to protect a company from a consensual
dating relationship gone sour. It is estimated that between 6 and 8
million Americans enter into a workplace dating relationship every year.
According to a survey done by the American Management Association, about
50% of the time the result is either marriage or a long-term connection.
If you're concerned about protecting yourself from the relationship gone
sour, consider requesting that employees sign such a contract -
especially where one of the employees is in a supervisor role over the
other. Note: If you ever face a situation of this complexity and
exposure - you better call your lawyer!
Employee
Compliance Survey
This is the single most powerful lawsuit prevention form ever
created! Unless somebody has copied this one, you won't find one
like it anywhere - yet it's so simple. This form is designed to break
past the "culture of silence" which exists in the workplace. It's
amazing how we're afraid to find out if things are wrong. Instead of
asking, we use the more comfortable "waiting until we get hit with a
problem so hard that we're sent into a tailspin" approach. Try that with
your kids and you're asking for trouble. Try it with your employees and
that trouble is called a lawsuit. Keep your workplace cleansed of
harassment and discrimination complaints. Circulate this form at least
bi-annually. Place the executed forms in the employees' personnel files,
in a separate file by itself, or both. If an employee says they don't
know the company policy - then educate them until they "get it." If an
employee says that they've been the victim of, or witnessed a violation,
then use the following forms to assist with a prompt and thorough
investigation. Better yet, call your attorney and ask for professional
assistance. Remember, the best place to avoid claims is on the
front-end.
Checklist
for Investigating Complaints of Harassment or Discrimination
Our first bit of advice is to have an independent investigator or
your attorney look into these types of complaints. If you dare to go it
alone, this checklist provides a road map that will help to protect
against some of today's most common employee lawsuits. You are
encouraged to take a look at the Special Report: 19 Powerful Strategies
For Investigating Theft, Harassment And Other Wrongful Employee Conduct.
Employee
Complaint Form
When an employee brings forth a complaint, it is imperative that you
engage in a prompt and thorough investigation. It is important to have
an employee memorialize the entirety of their complaint, as it serves
not only as a guideline for investigation, but prevents them from
changing their story later on. By memorializing the employee's
complaint, both the company and the employee will be protected in the
process.
Complaint
Interview Form
Again, if you're crazy enough to go it alone, then this form
contains the most important questions you need to ask during an
interview. Remember, the interview process is for fact gathering, not
placing judgment. Engage in dialogue, listen to the answers you get and
explore those answers before you go on to the next question.
Sample
Witness Statement Form
Another "go it alone" form. It's critically important to capture
favorable witness testimony as soon as it is available. You never know
when an employee will move, pass away or quit your company - or file a
lawsuit of their own. Better to have one witness statement in hand than
two potential witnesses in the bush.
Family and
Medical Leave Policy *
This form is designed to help you comply with the Family and Medical
Leave Act. If you have more than 50 employees, you are subject to the
FMLA. You may also have similar obligations under the laws of your state
regardless of your company size. Use this form in your employee
handbook, post it on a bulletin board, or distribute it independently.
Federal Compliance Chart
You should attempt to use this form with every employee that leaves your
company, whether they leave voluntarily or not. It is amazing how much knowledge
you can capture from departing employees. This also acts as a last-step, lawsuit
prevention device.
California Compliance Chart
You should attempt to use this form with every employee that leaves your
company, whether they leave voluntarily or not. It is amazing how much knowledge
you can capture from departing employees. This also acts as a last-step, lawsuit
prevention device.
FMLA - Provisional
Letter
This Leave of Absence letters will help you manage employees who
won't or can't come to work. Use this letter if an employee has been out sick
for more than 3 consecutive days and has not notified you that he/she will be
out for a possible FML qualifying event and send it with the Employee Request
for FMLA form.
Employee Request
for FMLA Form
If any employee suggests they may need medical leave to take care of
themselves or a close family member, have them fill out and sign this form.
Note: Under the FMLA you are required to give notice to an employee that their
12 week FMLA leave may have started. The failure to do so may prevent the 12
week period from starting.
Response to
Employee Request for FMLA Form
As a general rule, if you are subject to the FMLA, you need to make
every effort possible to accommodate the absence of an employee who is
sick, pregnant or taking care of somebody else who is. Be human about
this. Treat the employee the way you would want to have an employer
treat your mother, and you will avoid not only FMLA claims, but most
other employee lawsuits as well.
Leave of Absence -
Eligibility Verification
This letter should be sent after receiving request for FMLA leave and
verifying eligibility.
Leave of Absence -
Warning for Failing to Provide Medical Certification
Termination letter for failing to supply medical certification.
Leave of
Absence - Warning for Failure to Return to Work
Warning letter to be sent to an employee who fails to return at end of
the leave.
Leave of
Absence - Medical Certification
Warning letter to be sent to employee who has not supplied a medical
certification.
Leave of Absence -
Extension of FMLA
This letter should be sent if an employee requests an extension of
family and medical leave.
Leave of Absence -
Return to Work
Leave of Absence -
Termination No Contact
Termination letter to be sent to an employee who fails to contact you at
end of the leave.
Leave of Absence -
Termination Failure to Return
Termination letter to be sent to an employee who fails to return at end
of the leave.
To see JAN's disability
accommodation flowchart
click here .
ADA Policy
Disability
Accommodation Request
The ADA is one of the most complex areas of employment law. We know our
employment law pretty well and we're still trying to figure out the
latest twists and turns. Author Walter Olson calls the ADA akin to
"vagueness on stilts." Given all the uncertainty, encourage the
"disabled" employee to come up with solutions that will accommodate
their disability. With assistance from the employee, as well as the ADA
resources indicated above, you should be able to come up with a
reasonable and low cost solution that will avoid exposure to an ADA suit
and increase the worker's loyalty and commitment in the process.
Health Care
Provider Letter Requesting Disability Certification
This letter is to be sent to an employee's doctor to help determine the
limitations imposed by that employee's disability.
Disability
Certification Form
This form accompanies the following cover letter to help determine
the nature and limitations of a claimed disability.
Leave as a
Disability Accommodation
Personnel
Record Retention Checklist
Required and
Recommended Posters and Handouts Please go directly to
POSTER STORE It generally takes very little to comply with
the requirements set forth on this form. If you don't want to go through the
hassle of pulling these posters together yourself, call us and for a fair price
we'll order you an all-in-one poster that applies to your company.
Employment
Practices Checklist
Use this checklist as a benchmark for your company's compliance status.
For an in-depth analysis consider having an attorney conduct a
professional audit. You can also go it alone by purchasing our
Self-Conduct Compliance Audit.
Employment
Practices Liability Insurance Worksheet
This form is taken from the Special Report: EPLI (Employment
Practices Liability Insurance): Understanding the Exposure and
Preventing Claims. This document lays out just about every coverage
issue considered by insurance companies when writing EPL insurance
policies. Make sure to use it when purchasing or reviewing an EPLI
policy.
CALIFORNIA POLICIES AND FORMS
Note: You can use the follow-up letters above for leave issues also.
Pregnancy Leave of
Absence (50 or less in California)*
California
Pregnancy Disability Leave Request (49 or less in CA)
.
California Family
Care and Medical Leave (CFRA Leave) and Pregnancy Disability Leave* (50 or more
in CA)
Warning letter to be sent to an employee who fails to return at end
of the leave.
California Paid
Family Leave Policy *
Termination letter to be sent to an employee who fails to return at
end of the leave
SAFETY AND SECURITY
21 Things to
Do for a Safe Workplace
( Taken from the Special Report: Creating a Safe and Secure
Workplace. Safety is a top priority in the workplace, and Federal and
state OSHA regulations are changing all the time. Use this checklist to
improve the safety conditions in your workplace.
Sample
General Safety Policies
This is a good form to use as a stand-alone document or within the
employee handbook.
Log and
Summary of Occupational Injuries and Illnesses & Injury and
Investigation Report-Injured or Ill Employee - OSHA 300
Another OSHA required form. A wealth of information about workplace
safety can be obtained by going to
www.osha.gov.
Policy Against
Violence
Violence in the workplace is the #1 risk management concern. For
more information, go to
www.osha.gov.
Use of Company
Vehicles
You may want to include any constrictions imposed by your insurance
carrier or Department of Transportation (www.dot.gov)
Loss Prevention
Policy and Program
End If %> For more information go to
www.employeetheft.com,
www.pinkertons.com and
www.retailtheft.com.
Declaration of No
Injuries
Use this form on a regular basis or after a project to assure there
are no malingering or unreported claims.
Declaration of No
Injuries Upon Termination
Ask all departing employees to sign this form as of the date of
termination. While you can't force them to do so you can make a condition of
receiving any severance.
Last Chance
Agreement
Used in conjunction with the Consent for the Release of
Confidential Information and the Drug Test Consent Form, this form
requires an employee to consent to random testing for a reasonable
period of time. As always, we recommend use of these forms in
conjunction with sound legal advice from an experienced employment law
practitioner.
Consent For
The Release of Confidential Information
This form is to be used in conjunction with the Last Chance
Agreement, when dealing with alcohol/drug usage in the workplace. Since
there is generally no prohibition against terminating an employee
currently using alcohol/drugs, you can require an employee to sign these
documents as a condition of continued employment.
Consent for the
Release of Confidential Information
Disclosure of
Confidential Information Letter
This form serves to act as a legal reminder to a departing employee
who you suspect, or know, is using information obtained during employment
with your company. It is meant ot be used with the Confidentiality
Agreement. If the employee has not signed an agreement, excise those
statements from the letter. The area of trade secret protection is
complicated and we recommend assistance from an experienced
employment law attorney.
Drug Testing
Consent Form Also used in conjunction with the Last Chance
Agreement to allow for random drug testing.
MISCELLANEOUS
Vision, Mission,
Goals Worksheet Use this document to help your employees get "on
board". It is important for leadership to define the "why" that's in it for the
employee.
The Most Important
Things We Do Every Day The type of document you should have for your
company to help let them know what a potential career progression looks like
Total Compensation
Statement
Few employees truly appreciate the full cost of their employment. "Invisible"
payments such as those for workers' compensation, unemployment, and health care
benefits should be communicated to the employees so they fully appreciate their
total compensation package.
Annual Training
Log There is no substitute for training. Progressive companies
will spend as much as 5% of their budget or more on employee training. We, of
course, encourage you to use the training materials on the HR That Works
Website.
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